• Catalog of subscription IT software
  • Hardware and data safely on-premises
  • Remotely managed by an IT pro
Intel AppUp® SMB Service is a comprehensive subscription-based service for accessing locally hosted server software on a monthly subscription basis. This solution scales with business growth, so small businesses pay only for the services they use.
With an innovative software delivery mechanism and a growing catalog of small business applications, the Intel AppUp® SMB Service runs on the Intel® Hybrid Cloud Platform, which features a scalable, pre-configured server with robust remote management capabilities. The Intel Hybrid Cloud Platform also includes the Intel Hybrid Cloud software, server, and management portal. The Intel AppUp SMB Service enables MSPs to deliver cloud benefits with flexibility, confidence and a better user experience for small business customers.

For the Small Business:

  • The IT you need as a low monthly operational expense
  • The flexibility of the cloud with subscription-based software and hardware
  • The confidence of having all of your data right there onsite, at your place of business
  • A local IT pro manages it all for you remotely
  • Focus on your business, rather than your IT

For the IT Provider:

  • Provide your customers with server software and services on a monthly subscription basis
  • Offer the stability and confidence of on-premises hardware
  • A turnkey, remotely manageable local cloud solution
  • Your customers get the benefits of cloud based services combined with the responsiveness and security of local hardware


Introducing the Intel AppUp SMB Service Store: an IT Store for SMB

Below is an overview of the key components of Intel AppUp SMB Service. Expand each section for more details. To view the Intel AppUp SMB Service Store, click “Order & Quote” above, or go here.
The Intel AppUp SMB Service catalog provides you with access to a wide variety of applications for your small business customers, offered on a monthly subscription basis, with billing based on usage.

Application Categories include:

  • Operating Systems
  • Security
  • Remote Monitoring & Management
  • Accounting
  • Backup & Disaster Recovery
  • Collaboration
  • Open Source
  • Healthcare
Save time by accessing a rapidly growing list of applications that are pre-configured as virtual appliances for just about any business IT need.
Asigra Cloud Backup is a Private, Public and Hybrid Cloud data protection solution that protects servers, databases, applications, and storage environments with local and off-site data protection.
Vitalbeat is an easy to use wireless health solution for patients and clinicians to remotely monitor long term chronic disease conditions using mobile devices via a monthly subscription.

CLIPCare helps hospitals and physician offices deliver services for health data management, medical asset management, and a clinical information knowledge base for health and disease management.
ClearOS Enterprise is a powerful Linux-based OS capable of replacing an entire rack of multiple network, gateway, and server appliances with just the Clear OS appliance.

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Fonality trixbox Pro solution offers an enterprise-class VoIP Business Communication solution for SMB’s through Intel’s Hybrid Could solution. Licensed on a per user basis and includes the Fonality Heads Up Display, which connects phone and desktop communications into a single, easy-to-use interface, including chat, email, presence, visual conference rooms, and contact center features.
GFI VIPRE provides antivirus, antispyware, client firewall and malicious web site filtering protection against zero-day threats without slowing down your PC while running.

GFI LANguard provides centralized vulnerability scanning, patch management, and network auditing with support for automated patching for both Microsoft & non-Microsoft software including Acrobat, Flash, Firefox, Java Runtime and more.

GFI EventsManager provides centralized management, alerting, archiving and reporting of Windows, Syslog and W3C format event logs in your infrastructure used to enhance network security, network activity visibility, tracking, legal and regulatory compliance, as well as forensic investigation.

GFI EndPointSecurity provides data leakage prevention solution at the endpoint through user-based access control to removable devices of all kinds, for a clean, productive and secure business environment.

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Offers small businesses a personalized, Microsoft-Based EMR and PM Solution that’s so easy to learn and use. gloEMR 6.0 from gloStream is one of the most powerful and easy-to-use electronic medical record (EMR) solutions on the market today.

Built on the Microsoft Office* platform, gloEMR features an intuitive dashboard, single-click access to all patient information, fully customizable templates, and integrated voice recognition technology.

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Easy to set up and use, QuickBooks Pro can quickly organize your business finances and show you where you stand. Guaranteed easy or your money back.

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Award winning KineticROBOBAK enables MSPs and SMBs to launch a 100% whitelabelled Hybrid Cloud Backup offering for servers and mobile users cost effectively within days.

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Provides simplified 24/7 server monitoring and remote management software for Small Business IT environments.

This solution, which includes Level Platforms OnSite Manager Virtual Appliance, offers extensive patch management, remote control and management, and automation on demand.

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Lumension* Patch and Remediation is the leading solution that rapidly identifies and patches vulnerabilities across heterogeneous OS’s, configurations and all major third-party applications.

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McAfee Endpoint Protection Suite is a premium protection for desktops and laptops against sophisticated malware, malicious websites and unauthorized devices. McAfee Endpoint Protection Suite delivers anti-malware, device control, firewall, and email and web protection in a single solution that is managed by the McAfee ePolicy Orchestrator security management platform.

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Founded in 1975, Microsoft is the worldwide leader in software, services and solutions that help people and businesses realize their full potential. Microsoft develops and markets technology and related services that enable information technology professionals and their systems to be more productive and efficient. Microsoft server offerings available in the catalog include Windows Server, Windows Small Business Server, Microsoft SQL Server, and Microsoft Remote Desktop.

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Nirvanix is the leading provider of enterprise-class Cloud Storage Services for offsite backup and archiving, designed specifically for customers with expectations of extreme security, reliability and redundancy.

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Incorporates best-of-breed 64-bit product technologies to deliver a complete server solution environment for small businesses with up to 75 users.

This solution includes Windows Server 2008 R2 Standard, Exchange Server, SharePoint and Windows Server Update Services

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Predixion Enterprise Insight* provides robust predictive analytics to enable customers to unlock deep insights within historical data inside familiar business application environments - including Excel.

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SteelEye Protection Suite for Linux offers out-of-the-box protection for Linux environments with integrated coverage for most popular packaged applications including SAP and Oracle (and flexible protection for custom application).

SteelEye Protection Suite for Windows offers out-of-the-box protection for Windows Server 2003 through 2008 applications and data, with integrated coverage for Exchange Server, SQL Server, and Oracle (and flexible protection for custom applications).

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Version 8 of SOPHOS Security Gateway provides small business with comprehensive, integrated network protection that stops today’s sophisticated Internet and application–borne attacks. SOPHOS’ easy to use interface provides intuitive control of your security theater, and delivers exacting policy control, network security defense, regulatory compliance, and tremendous savings in operational costs. All this can be achieved through a low monthly subscription through Intel AppUp® SMB Service on the Intel® Hybrid Cloud Platform, which is unique to the market.


Offers small businesses a simple yet sophisticated backup and disaster recovery solution for Windows servers and desktops. With ShadowProtect, the entire system is protected – operating system, applications, configuration settings and data – enabling easy, fast, reliable system recovery. ShadowProtect also provides system migration to new hardware, on-site and off-site replication options, backup image management and consolidation of data to reduce storage requirements.

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SUSE* Linux Enterprise Server is a very reliable, scalable and secure server operating system, built to power both physical and virtual mission-critical workloads. With this affordable, highly interoperable and manageable open source foundation, enterprises can cost-effectively deliver core business services, enable secure networks and easily manage their heterogeneous IT resources, maximizing efficiency and value.

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Offers small businesses a simple yet sophisticated business management software solution for the India market.

This solution includes comprehensive business functionalities such as Accounting, Finance, Inventory, Sales, Purchase, Point of Sales, Manufacturing, Costing, Job Costing, Payroll and Branch Management among other capabilities.
Provides a reliable, easy-to-manage online backup service great for small business IT environments.

This solution includes backup of Windows Server systems, SQL, Exchange and optional backup of client desktops in IT environment including XP and Vista.

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WorkSpace is hosted, voice-enabled Microsoft Lync. A per-user subscription, it integrates your client’s premise-based e-mail with nationwide VoIP, secure instant messaging, audio/video conferencing, deskshare and presence to create a truly mobile office.

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Intel Hybrid Cloud Platform Software

The Intel Hybrid Cloud Platform features a custom virtualization layer and simplified management interface that enables remote monitoring, management and configuration of server appliances through the Management Portal. Each software appliance runs on a separate virtual machine which can be individually managed and isolated for reconfiguration or troubleshooting. Intel® Active Management Technology (Intel® AMT) enables remote out-of-band rebooting of the entire system regardless of OS state.

Core Services include:

  • The cloud-based software delivery mechanism
  • Monthly software usage monitoring/billing
  • Software license management
  • Access to a catalog of tested small business applications
  • Robust remote management capabilities
  • Access to monitor and maintain deployed servers through the management portal
The Management Portal features a powerful and user friendly interface for the MSP to remotely manage multiple Intel Hybrid Cloud servers. The management portal is hosted inside the Intel datacenter and is accessible by the MSP for remote management of all of the servers they have deployed to their customers. Through the management portal, the MSP can also activate servers, download and activate new applications, provision new services and monitor customer usage.
The Intel® Hybrid Cloud Platform is built on Intel® Xeon® processor-based servers featuring Intel® Trusted Execution Technology, Intel® Virtualization Technology, and Intel® Active Management Technology for remote management. Several server options are available, with compliant configurations of the Lenovo* ThinkServer* TS130, and Dell* PowerEdge* servers.*   Other sources for Intel Hybrid Cloud platform servers include Equus MSP Solutions.

Server Platforms available through the Intel AppUp SMB Service Catalog:

OEM Descripton
Custom SKUs of the Lenovo ThinkServer TS130* series featuring the latest Intel® Xeon® Processor E3-1200 series, expansive storage capacity, and powerful remote manageability tools.
Custom SKUs of Dell PowerEdge* servers deliver the latest Intel® Xeon® processor performance, as well as high-availability features like redundant power & hardware RAID, plus hot-swappable SAS or SATA drives, and IPMI support, all in a rack form factor.

Server Platforms available from other sources

These server Platforms are not available directly through the Intel AppUp SMB Service catalog.

OEM Descripton
Custom built white box Server SKUs, featuring Intel® Server Boards and Chassis, and the latest Intel® Xeon® Processors. Options include 1 or 2 socket servers, redundant power, hardware RAID controller, and 1U or pedestal form factors.
Where to Order:
EQUUS Server platforms are only available directly from EQUUS.
To learn more about EQUUS server options for Intel Hybrid Cloud with the Intel AppUp SMB Service Catalog, visit
“The beauty of Intel Hybrid Cloud’s virtualized environment is that upgrades are more seamless and require less downtime,” Matt Clarin, Director of Operations at Corporate Technologies, LL.
“Future Tech is very excited to be a part of the Intel Hybrid Cloud Platform. We have been struggling with how to best support the small business customer. The Intel AppUp SMB Service has given us a way to enhance our offerings to the small business customer. Intel simplified this for us. We see this as a great growth area for our company.
“The Intel AppUp SMB Service, running on the Intel Hybrid Cloud Platform, delivered by Nex-Tech offers our small and medium-sized customers a ‘no compromise’ IT experience,” commented Gary Aufdemberge, Nex-Tech’s Business Technology Manager. Nex-Tech is Kansas’s first IT managed services provider to deliver this Intel® offering. “Nex-Tech is excited to deliver Kansas SMB customers a cloud-like experience, yet offer an option to keep the server, software and data securely on the business’ site, creating a high performance, scalable and more secure user experience. This gives the businesses an advantage of not having to produce a large, up-front, capital expenditure and effortlessly remain current on hardware and software over the years. The Nex-Tech Business Technology Group will continue to be innovative with ‘no-compromise’ IT solutions.”
“As a hardware fulfillment partner and managed Service Provider for Intel Hybrid Cloud in India, we meet our objectives of expanding our server business and growing our business with new SMB customers, and also acquire a services revenue stream,” says Kamlesh S. Patil, Proprietor, Ockam. “It is a double bonanza for us and this can be highly stimulating for the SMB IT technology adoption in the country.”
PEAK Internet, a leading Oregon-based Internet and Managed Service Provider, is first in the state to offer the new Intel AppUp SMB Service as a part of PEAK’s professional services division, PEAK Pro. “This is a unique offering that provides businesses with the office technology they need, without the barriers of large upfront costs and ongoing upgrade fees.” said Rick Petersen, President/CEO of PEAK Internet. “With the Intel AppUp and PEAK Pro in place, small businesses have a platform to leverage technology without the burden of capital expenses or costs from hiring their own IT staff.”
“Precedent Technologies is very excited to be a part of the Intel Hybrid Cloud launch. The Hybrid Cloud gives our customers the best of both worlds. They not only get a pay-as-you go cloud solution, but also receive on-premise equipment for enhanced performance,” said Patrick Carley, CEO, Precedent Technologies.
“iCloudWork*” is a new solution offering for the SMB that delivers true cost savings and a ‘no compromise’ IT experience,” proclaimed Eric Rieger, President, WEBIT Services. “WEBIT Services is Illinois’ first Managed IT Services Provider to deliver a solution through the Intel AppUp SMB Service catalog. Through our work with Intel, WEBIT Services is thrilled to be able to offer a solution that leverages the best of cloud services with the ability to keep the server, software and data securely on the clients’ premises. With businesses looking to reduce expenses and become more efficient, we feel this offering will allow us to not only meet but continue to exceed our clients’ expectations.”
“We are pleased that Apani’s network segmentation and encryption software, Epiforce, is a solution offered with the Intel® Hybrid Cloud Platform – Intel AppUp® SMB Service,” said Bob Johnson, Apani’s Vice President of Sales, North America. “Epiforce provides the security and flexibility required to meet many of today’s IT security challenges.”
“The Intel AppUp SMB Service unchains SMB access to some of the most powerful brands in business-class cloud applications, simplifying and empowering the IT landscape for these organizations," said David Farajun, CEO, Asigra. "The powerful combination of Intel and Asigra enables MSPs to reach a broader market and provide small businesses with the most efficient IT model available today."
“There is a growing need for security and IT applications as services today. As business continue to request innovative services to solve IT challenges, Astaro recognized the opportunity to provide additional security options for services providers to meet these needs,” said Bob Darabant, vice president, Americas at Astaro. “Astaro chose to work with Intel on the Intel AppUp SMB Service to support an innovative application delivery system for managed service providers.”
“ClearOS combined with the power of Intel’s Hybrid Cloud offering enables Intel AppUp SMB Service providers to better manage their clients’ IT needs with greater power and flexibility,” said Michael Proper, CEO of ClearCenter. “We are excited that Intel has chosen to partner with ClearCenter and offer its customers the rock-solid server, network and gateway management tools ClearOS provides.”
“Coversant is excited to be an early adopter of Intel’s Hybrid Cloud program and feel the platform will allow us to bring our class leading messaging solution to a new customer demographic. Intel’s deployment architecture allows for seamless delivery and configuration of SoapBox platform to ensure the best customer experience,” says Eero Neuenschwander; VP, Business Development; Coversant, Inc.
Critical Links is privileged to be a part of the Intel Hybrid Cloud Program and offer, through its edgeBOX TM software, a world-class VOIP based PBX for SMEs at a price and flexibility that is unparalleled in the industry,” says Abdul Kasim, Vice President, Global Business Development & Marketing.
“The combination of Ensim Unify with Intel’s Hybrid Cloud is designed to offer small businesses cloud-like flexibility and cost benefits, along with the functionality and peace of mind offered by on-premises hardware,” said David J. Wippich, CEO at Ensim. “Any MSP selling services in today’s market is constantly trying to improve customer satisfaction and increase customer retention, while reducing their operating expenses through automation. Ensim Unify bundled with the technology and delivery model of Intel’s Hybrid Cloud can help them achieve these goals.”
We are delighted that Intel has chosen eTurns as the first inventory management SaaS solution for the Intel AppUp SMB Service. eTurns manages stockroom inventories at the point-of-use where expense items are consumed at an OEM for production or as MRO parts. We’re pleased that Intel has enabled small businesses to gain access to an on-premise enterprise inventory solution at a cost-effective subscription price.
“The Intel AppUp SMB Service creates a new channel for GFI Software to engage VARs and MSPs delivering the core solutions SMBs need via a software-as-a-service model,” said Julian Waits, vice president of Strategic Relationships, GFI Software. “What’s unique about the Intel AppUp SMB Service is how it enables SMBs to benefit from a cloud-like delivery with subscription-based pricing but still maintain and secure their data onsite. GFI’s strength is developing innovative new solutions that meet the evolving needs of SMBs, and our partnership with Intel ensures we are well positioned to support SMBs as they move to the cloud.”
“The Intel Hybrid Cloud Platform which powers gloStream’s EMR appliance provides an all-in-one electronic medical record and practice management solution that combines the power and security of an on-premise server with the features and affordability of the cloud,” said Mike Sappington, CEO of gloStream, a leading provider of Microsoft Office-based electronic medical record and practice management software. “The Intel/gloStream solution is also very easy to configure so implementation timelines are condensed keeping providers at full patient load and giving staff exciting new tools that will make them more efficient and productive.”
”As more organizations look to simplify data storage and protection across branch offices, users are seeking a comprehensive solution that marries the benefits of both onsite and cloud computing,” said Jamie Brenzel, CEO of KineticD. “At KineticD, we focus on delivering secure, affordable cloud-based services to SMB users. As an Intel industry partner, the launch of Intel AppUp SMB Service will further expand our robust suite of solutions designed to enable our customers to backup, restore, access and share their digital assets.”
“The network survey and audit is the single most important tool in selling managed services,” said Peter Sandiford, Level Platforms CEO. “Since Managed Workplace is preinstalled on every Server, solution providers can run a comprehensive free network audit of each customer’s site with nothing more than a few mouse clicks. When the customer sees the opportunities for improvement, it’s just a few clicks more for their Intel partner to start bringing the network up to standard and delivering an ongoing recurring managed service.”
“Despite today’s rapidly evolving threat landscape, patching is still an organization’s best first line of defense. Because Lumension* Patch and Remediation delivered through the Lumension* Endpoint Management and Security Suite automatically identifies and patches vulnerabilities across heterogeneous operating systems, configurations, and all major third party applications, IT will enjoy seamless management through the single console and small business customers of the Intel® Hybrid Cloud Platform will improve their endpoint security,” said Rich Hlavka, Senior Vice President, Business Development, Lumension.
“Designed and priced for small businesses, Windows Small Business Server 2011 is an affordable server solution to help small business run more efficiently,” said Kevin Kean, General Manager, Microsoft Home and Small Business Servers. “We’re pleased that Intel has chosen Windows Small Business Server (SBS) for its platform.”
“Pragma is very pleased to join with Intel on their Hybrid Cloud launch as many of our customers have been asking for our software to be available ‘On Demand’ with a software as a service based offering in the cloud,” says David Kulwin, CTO of Pragma Systems in Austin, Texas. “Our FIPS/DoD approved Secure Remote Access and Secure File Transfer software will soon be available in Intel’s Hybrid Cloud program focused on giving security-conscious customers a cloud based choice for these core infrastructure technologies.”
SIOS' Protection Suite is a powerful addition to the new Intel Hybrid Cloud service as it seamlessly extends high availability and data protection services into the cloud environment," said Scott Armour, Chief Operating Officer, SIOS Technology Corp. "By ensuring continuous availability of applications and data, SIOS eases fears about deploying important applications onto the cloud and allows users of Intel's new Hybrid Cloud service to safely gain the flexibility and cost savings of cloud computing."
“We’re proud that Intel selected StorageCraft to participate in the new AppUp Small Business Service platform. We believe fast, flexible and reliable backup and disaster recovery software is a critical part of the IT infrastructure for any small business, and we’re excited to provide effective end user solutions to Intel’s Hybrid Cloud customers,” said Curt James, vice president of marketing and business development for StorageCraft Technology Corporation.
"With the most certified Linux applications and easiest way to deploy new workloads in the cloud, SUSE Linux Enterprise Server is a natural choice for businesses seeking greater agility," said Michael Miller, Head of Alliances, Marketing and Product Management at SUSE. "We are proud to provide the Intel AppUp SMB Service catalog with a proven cloud platform, enabling small and medium businesses to benefit from a unique combination of high performance, on-premise control, and on-demand scalability."
“Small businesses are facing increased risks and in a recent Symantec survey, respondents cited a lack of resources and in-house expertise as top reasons for not protecting their information completely. Symantec is committed to giving our partners more opportunities to protect their customers by delivering Symantec small business solutions as services,” said Toni Adams, vice president of Global Channel and Alliance Marketing at Symantec. “Symantec looks forward to participating in the Intel AppUp SMB Service to provide another option for partners to help small business customers secure and manage their information in a flexible, cost-effective way.”
“This initiative addresses 4 key IT challenges faced by SMBs in India: reliability, availability, affordability and obsolescence. Investing in IT of this caliber is a no-brainer considering it delivers the same user experience of an on-site deployment at a fraction of the financial burden. This will dramatically change the engagement cycle for our partners and help them acquire incremental customers,” says Shoaib Ahmed, President—Tally Solutions.
“Vembu StoreGrid and Intel Hybrid Cloud eases the backup service offering of Managed Service Providers by providing a one-stop solution which effectively reduces the CAPEX and setup cost,” says Lenin Srinivasan, Product Marketing Manager, Vembu. “StoreGrid’s comprehensive feature set designed for MSPs and Intel’s dedicated Hybrid Cloud Server platform will help MSPs to win profits and yet offer true value to their Small Business customer base.”
“WorkSpace Communications transforms Intel’s Hybrid Cloud Service into a complete business communication and collaboration solution,” says Bryan DiGiorgio, CEO WorkSpace Communications. “Our fully integrated suite of services, including voice, instant messaging, audio/video conferencing, and web-based collaboration, is delivered right to the desktop. By combining all of these disparate collaboration mediums and Intel’s on-premise platform into a single, integrated hybrid cloud-based service offering, WorkSpace Communications turns the way businesses communicate into a competitive advantage.”
“Intel’s Hybrid Cloud solution is one of the most innovative approaches I have seen for combining hardware, software and services into cost effective solutions for SMB customers and I am delighted to be working with them to integrate Acer Servers into this architecture.”, said Todd Mottershead, Director, Server and Storage Product Marketing, Acer.
"We are proud to be the hardware platform partner on Intel Hybrid Cloud enabling small businesses to receive exceptional support and service levels for their on-premise server deployment while enjoying the pay-as-you-go business model they like from cloud offerings”. said Mr. Kimihiko Fukuda, General Manager of Server Division at NEC.

"Intel's Hybrid Cloud Platform combined with Lenovo's ThinkServer hardware allows small businesses to run their applications on a reliable, performance-driven ThinkServer while reducing their overall IT expenses," said Tom Ribble , ThinkServer Director, Lenovo. "This unique solution also keeps data on-site and secure while at the same time, providing seamless service to the company's users."